[embedyt]https://www.youtube.com/watch?v=d2x5C7_NjjE[/embedyt] Customer experience is crucial today. If you’re not managing your client’s expectations, you’re setting up to lose them. Often it’s due to what’s unsaid. [read more…]
Branding Insights #6 – How Brand Story Realignment Creates Raving Fans [embedyt]https://www.youtube.com/watch?v=5ixLcIXgFW4[/embedyt] Let me know if this story sounds familiar: Your business has been running [read more…]
Founded in 2001, The Sponge is a Branding Agency & Consultancy led by Luke Faccini. Our focus is creating brands for purpose led and purpose curious business owners, including new brand names, new brand logos, rebrands, brand refreshes and brand strategies.