We're Hiring!

About The Sponge

We want to be the best branding agency for the world.
The Sponge is unbent on working with brands who create positive impact in the world. It’s who we are and it’s what we do.

Our Culture & Values

A company’s culture is only as strong as its purpose and values. As big believers of this (and as guides for our clients in articulating theirs), our day to day decisions are directed by our values. We celebrate team members who exemplify these values. And we relish the opportunity to hear stories from you, our potential new awesome team mate, about how they resonate for you.

Our Purpose

To Help All Brands Be Good for the World.

Our Values

Genius at Play
Our insatiable curiosity for better compels us to incite the genius in every tribe member to play, generating funergy, and producing delightful awesomeness.
Perpetuate Good Business
With gratitude we strive to help all good, purposeful businesses become better brands, ingraining positive impact, healthy profits and awesome culture.
Big Love, Like Family
Our tribe is our family. It includes our team, clients and the greater community. We’re devoted to the success of our tribe, collectively and individually.

Sponge Values Glossary
Word selection is everything! We have been deliberate about every single one! The goal is to be as succinct and meaningful as possible. The following is how we define specific words so we are all on the same page.
Genius: The active state where we’re most in natural flow (as individuals). It’s where we produce the highest value, and are most energized.
Play:In choosing positive emotional states such as curiosity that we can be our most creative. It’s from this state that work becomes play, and is more enjoyable for all.
Better: Positive improvement, either by sporadic steps or perpetually increasing.
Funergy: This is simply the fusion of fun and energy, born from work that is fun and energizing!
Ingraining:Fixing deeply into an organisation, so as not easily undone.

About “Awesomeness”
We say “awesome” a lot. That is all.

The Role

Seeking a Legendary Account Manager

Do you want to make the world a better place? And work from anywhere in the world?

Our remote team is looking for another team member – a legendary account manager – who will help us with our purpose: to help all brands be good for the world.

But first, our culture is our brand, so you must be a great fit. This is a deal maker/breaker.

We are a B Corp and choose to work exclusively with businesses with positive intent for the world (not just awesome products/services). You can see more of that here on our website. We are about using our business as a force for good.

 

Let’s see if you’re a good fit for our team:

  1. Demonstrated natural alignment to our values
  2. Awe inspiring attention to detail
  3. Purpose and impact driven
  4. Awesome people skills, both internal and external, written and verbal
  5. Comfortable working remotely
  6. Proven work experience as a Project Manager or Account Manager
  7. Experience delivering projects that delight customers
  8. Proven ability to manage multiple projects at a time, never missing a beat, and ensuring awesome results. 
  9. Excellent listening, and presentation abilities
  10. Strong verbal and written communication skills in English
  11. Again, culture alignment comes first for us. So ya gotta show you are a natural fit!

Sounds like you? If so, we’d like to get to know you! Send us a cover letter telling us how.

The Account Manager Role

We are growing! Your job as our awesome new Account Manager is to help plan and oversee projects within our agency. 

 

You will liaise with clients and our team to make sure all projects are delivered on time, on budget, and delightfully awesome!

 

Working closely with the leadership team, you will help the agency run smoothly day to day, and our customers keep coming back for more.

 

Skills Required:

  1. Project management
  2. Client Communications (client facing)
  3. Time management
  4. Organisation
  5. Customer service
  6. Attention to detail
  7. Leadership and problem solving


Responsibilities:

  1. Ensure the timely delivery of our agency deliverables using our internal project management software: ClickUp.com
  2. Project managing the creative team to ensure everything happens comfortably on time. 
  3. Clearly communicate the progress of weekly/monthly/quarterly project updates with the client
  4. Prepare reports on account status
  5. Handle new client enquiries
  6. Assist with challenging client requests or issue escalations as needed
  7. Serve as a central point of contact for customer account management matters
  8. Build and maintain strong, long-lasting client relationships
  9. Develop trusted relationships with key accounts

 

Previous experience working at an agency is preferred but not essential.

The Sponge is 100% remote with our team all around the world. You must already thrive as a digital nomad for this role. It must be restated, culture fit comes first, so be your detailed self and demonstrate your alignment in a cover letter to us before anything else.

Your Cover Letter

Here’s what we need to know:

Your Values:

  1. Introduce yourself – We are a values driven company, so values alignment comes first. Pick at least 3 of our company values (at the top of the page) and tell us what it means to you and how your personal values align.
  2. What are 2 of your personal favourite Good Businesses (brands with a positive impact) and why?

Your Experience:

  1. What’s your level of experience? Share a couple examples to demonstrate your level of experience.
  2. How do you define good communication?
  3. What steps do you take in planning out a project? What tools do you use?
  4. Are you paying attention? Include the word saturated in the subject line of your email application.

Your Availability & Remuneration:

  1. Availability to work during Brisbane Australia business hours.
  2. What are your expectations?

Application

If you have been nodding furiously all the way to this point – knowing that you are the awesome individual that we’re looking for, then:

 

  • Send us your application to wannabe@thesponge.com.au and blow us away
  • Make sure you are thorough so we get to see your awesomeness
  • Include answers to the sections Your Experience, Your Values, Your Availability and Remuneration in your cover letter

We look forward to hearing from you!

 

Warmly,

 

The Sponge Team

 

 

N.B. The content you submit in response to this challenge is for evaluation/screening purposes only and will not be posted on any of our social media platforms.

 

Warning: Agencies, recruiters, spammers and incomplete applications will be ignored/deleted. Thanks for your understanding.