Where we draw the line


There are moments in business where neutrality stops being a safe or responsible position. Not because the topic is uncomfortable, and not because taking a stance might cost you something. But because staying silent feels like a decision in itself. Over time, I’ve come to believe that this is one of those moments.

Our team has always believed that business is not separate from the world it operates in. It hires people, consumes resources, influences behaviour, and directs money. It does not exist in a vacuum. Whether we like it or not, business amplifies outcomes.

That means when harm exists, choosing not to engage with it is still a choice.

What we believe about business and responsibility

We believe business can and should be a force for good in the world. Not as a slogan or a positioning exercise, but as a lived responsibility that shows up in decisions, systems, and behaviour.

We believe justice, equality, and human rights are not optional values. They are foundational. They don’t change depending on market conditions, political convenience, or who holds power at any given time.

We also believe that culture and impact are inseparable. You cannot claim to care about people externally while tolerating harm internally, and you cannot talk about purpose while refusing to examine the consequences of how your business operates.

Why neutrality doesn’t hold up

There’s a long-standing belief in business that decisions can be “just commercial.” That profit can be separated from consequence, and that responsibility ends at compliance. We don’t agree with that view.

“The world is a dangerous place to live; not because of the people who are evil, but because of the people who don’t do anything about it.”
— Albert Einstein

Working with leaders and their teams to shape company culture, we say that the standard you walk past, becomes your standard. Because what you tolerate, is what you accept. Ignorance is not bliss.

The same principle applies here.

Every business decision directs money somewhere. It funds supply chains, governments, systems, and behaviours. When those systems cause harm, pretending neutrality only protects the status quo.

When harm is visible and ongoing, choosing not to engage is still a decision. Looking away does not preserve neutrality. It defines your standard. And for us, that standard is not one we are willing to live with, build on, or ask our team to carry.

In those moments, silence isn’t professional or objective. It’s complicit. Sponge’s culture does not look away. Our team does not look away. And the work we take on cannot be separated from the values we are willing to stand behind.

Authenticity is the gate

We don’t work with organisations that want to appear purposeful. We work with organisations willing to examine themselves honestly.

Authenticity matters because purpose without truth causes harm. When businesses adopt the language of impact without doing the work of alignment, they erode trust internally and externally. Teams feel it first. Markets feel it eventually.

Intent matters, but intent alone is not enough. Every business causes some level of harm. The real question is whether that harm is acknowledged, examined, and actively reduced, or justified and ignored.

Where we draw the line

Some misalignments are not negotiable.

We do not work with organisations or leaders who profit from harm to people or the planet, operate unjust or exploitative supply chains without intent to change, or justify, minimise, or deny systemic violence and oppression.

This includes financial or public support for regimes and systems that enable ethnic cleansing, apartheid, or mass civilian harm.

“If you are neutral in situations of injustice, you have chosen the side of the oppressor.”
— Desmond Tutu

This stance is not about identity or religion. It is about human rights, justice, and the refusal to normalise violence. Being explicit about this matters. Vagueness protects power, not people.

Transformation is welcome. Denial is not

We believe people and organisations can change. We welcome leaders who are willing to examine inherited beliefs, question past decisions, and correct misalignment when it’s identified.

What we do not accept is denial. We do not work with leaders who refuse to acknowledge harm, frame injustice as unavoidable, or prioritise comfort over responsibility.

Growth requires ownership. Integrity requires courage.

Why this sits with me as a founder

As the founder of Sponge, one of my core responsibilities is protection. Not just of the business, but of the people who show up every day to do this work.

My team didn’t sign up to lend their creativity, intelligence, and energy to organisations that compromise their integrity. They didn’t join Sponge to rationalise harm or look the other way when values are tested.

Drawing clear lines means they don’t have to. That’s leadership, not politics.

We don’t just help open doors; we guard them.

Why this matters to the work we do

The work we do goes deep. We help organisations surface truth, redesign culture, and unlock energy. That kind of work requires trust.

Trust collapses when values are performative. Psychological safety collapses when harm is excused. Genius collapses when people don’t feel morally safe inside the systems they’re part of.

This is why we gate access to our work. This is why readiness matters. And this is why we would rather refund and walk away than force alignment where it doesn’t exist.

A clear invitation

This position isn’t designed to convince everyone. It’s written with the intent to be clear.

If you believe business carries responsibility as well as opportunity, if justice and equality are non-negotiable for you, and if you’re willing to examine and correct misalignment when it’s uncomfortable, then we’re likely aligned.

If not, we wish you well, but we’re not the right partner.

Because if we aren’t clearly taking the side of justice, equality, and human rights, we’re not neutral. We’re complicit.

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Humbling Words From Awesome People

  • The Sponge is enabling small business to focus on essential elements of marketing/strategy. I used to go in circles and best guess engagement with customers; I didn’t understand my target market. The Sponge gave me a real wake-up call: To realise how much time and money I was throwing away for no return. The learning was interesting and interactive. Now, I feel in control and focused.

    Sue Lea Timely Business Solutions
  • We were in the middle of re-branding and wanted to know how better to market our product including how better to tell our story. This webinar provided practical marketing techniques, and rationale to explain the benefit of this strategy. The 'light bulb' moment for me was making the connection between the power of storytelling and marketing our brand.

    Susan Perry CEO CommunityGro
  • Branding is a familiar concept to comms & marketing professionals like myself. But it’s often a mystery to other staff, and for brand to be authentic, unique and indispensable they all need to be on board. This training helped me clarify branding to everyone in our organisation. Now they’re all part of the brand redevelopment crew, identifying and sharing stories that resonate with our values and purpose. Thanks, Luke, for launching our journey to uncover the brand that ‘comes from within’.

    Avril Janks Communications and Marketing Coordinator
  • The Sponge’s perceptive sensibility guarantees a perfect match between your business and its presentation to the world. They makes your values, ethics, goals, and the 'feel' of your business shine through every aspect of your brand.

    Geoff Walker Sydney Massage Time Pty Ltd
  • I recommend The Sponge’s services to new and established organizations who are looking to differentiate themselves from the “ordinary” and stand out from the crowd.

    Annette Wright InfoGenesis Pty Limited
  • One of Luke’s talents is his ability to move people and organizations from the creative to the innovative, commercializing ideas and inventions.

    Rodney Marks Hoax Speaker
  • I have had The Sponge involved in several IT based projects over my years working as a Software Developer. Each project has seen results that have exceeded expectations and I highly recommend them.

    Shane Wisniewski Wesfarmers Industrial and Safety
  • I usually don’t believe in one stop shops, because of the inability to be great across many areas, but The Sponge truly are the one stop shop for brand creation, innovation and lead generation.

    Mark Capelin Tribe Social Fitness
  • Luke and the crew at the Sponge helped set up our Corporate image as it stands today. They were extremely helpful and patient. They took the time to understand our business and brainstormed with us some of the essential elements and came up with various images until we were happy with the final one. Can't recommend Luke and his team enough. Thanks again Luke.

    Kim Lie Jom Complete Health Chiropractic
  • The Sponge team are great to work with. They translate your ideas and vision into something real and tangible and they truly want to make an impact to your business strategy with their valuable insights. We have been using them for over 10 years and would highly recommend their expertise.

    M Levonian William, Thyme & Prophet / Report Factory
  • A great vibe and energy brought to every project that The Sponge have led for me. Easy to work with, quick on the uptake of direction and prompt service. Will definitely be using The Sponge again and highly recommend.

    Lucette King NSW Department of Education
  • High level strategic thinking and their creativity makes them stand out. Quick turn around time and reasonable price make them the winner every single time.

    Syed Mujtuba Crescent Wealth
  • Awesome company with awesome creativity. After working with them over 2 years, The Sponge has successfully turned me from a happy customer into a raving fan!

    Jeremy Chen Claytan Australia
  • Great creative proactive company. Could not be happier with the works they both provided and suggested. Now our go to company for branding.

    Ross Thompson JHA Engineers
  • Awesome design. Easy to work with. Jobs are completed quickly. Highly recommended.

    Alexander Bont BONT
  • Luke and the team at the Sponge are truly artisans of their craft. They're AWARE, they DARE and DELIVER.

    Claude Di Ciano Richardson & Wrench Willoughby
  • Love their vision, love their work and mostly love the team!

    C. S. Chen Claytan Australia
  • The Sponge truly immersed themselves into our business, our team and our culture to develop a brand that not only captured our essence but more importantly; expressed it to the world.

    Mende Seljanovski Enth° Projects
  • The Sponge have been outstanding to work with. Their expertise, dedication and outstanding quality of work is second to none. I am grateful for their input into the design of our brand and website.

    Matt Malouf The Fortune Institute
  • Our brand looks better than we could have dreamed and The Sponge team managed to squeeze so much meaning into it that our prospects really get a sense of how we can help them.

    Darren Vardy Insolvency Options

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